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FAQ’s
1. What if I do not receive an order confirmation Via Email ?
You will receive a confirmation email shortly after we receive
your order. If you do not receive this email within one hours
Please feel free to contact us on 9850844910 or write to us at
contact@jallosh.com.
2. Can I change the Delivery address or Delivery date of Order?
We will change the delivery address or delivery or date as long as
your order has not been delivered. Or is not on its way to being
delivered. To request a change to delivery address, Please e-mail
us the new address contact@jallosh.com.
3. Is it safe to use my Credit Card Online ?
Our Payment gateway is a Verisign Secured gateway. and Your Credit
Card information is encrypted and is sent for processing using SSL
(secure socket layer) technology.
4. How safe is my personal information ?
Jallosh.com does not rent or sell information they receive from
web orders or email registrations to third parties.
5. How do I know Delivery Date ?
We provide you the option to choose the delivery date, however we
can not guarantee to deliver the products on the exact date.
7. What if there is problem in Product or NonDelivery?
If there is any problem in product or quality or non delivery of
the products you should mail us within 24 hours of the delivery.
We are not responsible for Non Delivery of Item caused due to
Natural Calamities (Fire,Earthquake,Strike,Rains,Floods,Delivery
Vehicle Failure etc )
8. What if Receipient is Not There at the Given Address or
Refuses to Accept the Gift?
In such cases, you will be contacted immediately, however goods
ordered can not be cancelled.
9. How do i come to know my order is Delivered ?
If you are a registered member (one time registration is free)
then you can login at our website and check the order delivery
details.
10. What if we wish to cancel the Order ?
Order once placed can not be cancelled in any circumstances.
11. What are your Re-delivery Conditions ?
The courier company will visit the address twice, there will be no
extra charges in such cases. |
